API Deprecation Email
Sample email template notifying customers about API deprecation period. Check and modify necessary dates, URLs and other info before sending the email.
Dear valued customer,
Thanks as you continue to use Platform of Trust for generating harmonized data flow.
You are probably aware, that we have released the 2.0 version of Platform of Trust Architecture and as part of it, version 2 (V2) of our API family.
As from the date <yyyy-mm-dd hh:mm timezone>, our V1 APIs will be entering into their
deprecatedlifecycle stage. It means, the APIs still remain operational and can be used, but WE WILL NO LONGER SUPPORT or RECOMMEND THEM TO USE.
All APIs entering into the
deprecatedstage will contain
deprecation-headeras part of their response body:
Deprecation: Sat, 1 Aug 2020 23:59:59 GMT
Link: <https://api-sandbox.oftrust.net/api-name/v2>; rel="deprecation"; type="text/html",
<https://docs.oftrust.net/api-name/v2>; rel="deprecation"; type="text/html"
As V2 APIs are up and fully functional, we suggest that start adopting the newer version of the APIs in order to get the desired experience from Platform of Trust capabilities.
After the V1 APIs have been deprecated for a while, we will move forward sunsetting the deprecated API, meaning it will become completely unresponsive. We'll notify you about the
sunsettingperiod and actions you need to take from your side in a separate email.
Please do not hesitate to contact us if you have questions, concerns, or special requirements from us. We encourage all developers to ask Platform of Trust related questions in StackOverflow, attaching the
platform-of-trusttag in it.
Thank you for your efforts and hard works.
API Product Owner, API coordination & tech support
+358 40 900 3598
PLATFORM OF TRUST | SIGNSPACE
part of Vastuu Group